Customer Count Continues to Climb SuccessEd, the innovative software provider for educators, is pleased to announce yet another year of record growth. A total of sixty-eight new customers were added in 2018, the most ever added in a single year for the company and marking the fourth year in a row with growth of fifty customers or more. “I could not be more proud of our team," says Jim Bridges, SuccessEd CEO. “Every person, every decision, every action of this remarkable group of people is focused on serving our remarkable group of customers. And it is so encouraging to see more and more school districts and charter schools join the SuccessEd family. Best of all, even as we have more than doubled the number of customers we serve in the last four years, our levels of customer service have never been higher. Incredibly, a recent analysis of our help desk system showed that the average resolution of a customer question or concern was less than nine minutes! It is remarkable to see both customer count and customer service rise at the same time. Furthermore, to ensure that we maintain this focus on customer care even as we grow, many new employees have been added to the company. With the expectation of continued growth in 2019, we also fully expect to see our levels of customer service get better and better,” added Bridges. Nancy Riley, Director of the Bell County Cooperative for Exceptional Children, referring to their service experience in transitioning to the SuccessEd solution said, “The person who has taken responsibility for our co-op has been amazing. We are six different districts with multiple personalities and needs. Our Relationship Manager has been willing to do [...]
(May 1, 2018 – Frisco, Texas) SuccessEd, the innovative software provider for educators, is proud to announce a partnership with AIM, the San Antonio-based education solutions company and one-stop shop for special education services. “This partnership with AIM is fabulous news for SuccessEd and the students, parents, and staff that we serve," says Jim Bridges, SuccessEd CEO. “Our software solutions will provide an excellent platform with which to manage the many special education services that AIM provides to their customers. Even more importantly, our two organizations share a common focus on the needs of the students and the people that work to serve them every day. Technology alignment is wonderful, but truly great things can happen for kids when cultures align” added Bridges. The partnership between AIM and SuccessEd will provide schools with even more support in the implementation of their special programs. Both companies were built by educators who know not only the laws governing special programs but also understand the demands placed on school staff. That unique understanding will allow this alliance to customize solutions to fit schools needs so that they can gain maximum benefit from the software solution. “We are excited about our partnership with SuccessEd because they share some of our philosophies about how business gets done right. They value open lines of communication and the transparency that comes with that. They aim at improving efficiency, providing world-class customer service and keeping the lines of communication open so they can be nimble in their response to customer feedback,” said Zach Salesman, AIM CEO. About SuccessEd Founded in 1994, SuccessEd is an innovative educational software provider that puts time-saving data management tools in the hands of educators. SuccessEd helps educators track [...]
Customer Count Continues to Climb SuccessEd, the innovative software provider for educators, is pleased to announce yet another year of record growth. A total of fifty new customers were added in 2017, marking the third year in a row with growth of fifty customers or more. “While it certainly sounds odd to be both humbled by and proud of an accomplishment like this, that is really the way I feel," says Jim Bridges, SuccessEd CEO. “Three years in a row of adding fifty or more new customers is incredible. I recognize the great confidence and trust that these new customers are placing in SuccessEd and that is humbling. It is a trust that we are committed to honoring and earning every single day. At the same time, I recognize that we are only able to achieve this kind of growth because of the SuccessEd team and their unwavering focus on taking care of each of our customers and the students, parents, and staff that they serve. They are a remarkable group of people and I am proud to work amongst them all,” added Bridges. Cortney Clover, Director of Special Populations at Little Elm ISD, referring to their 2017 SuccessEd buying decision said, “We made the decision to move to SuccessEd in 2017. We have been ‘live’ with the solution since the beginning of this school year and are thrilled with our choice. We look forward to many years of partnership together.” Echoing these same thoughts, Kathy Hutchinson, Director of Special Education of South Plains Educational Co-op said, “With all of the changes happening with our previous software vendor combined with our need for a more user-friendly product for our SSA, SuccessEd's reputation, knowledgeable staff and [...]
SuccessEd, the innovative software provider for educators, along with Charlotte-Mecklenburg Schools is proud to announce the Section 504 Compliance Conference to be held in Concord, North Carolina on March 5th and 6th, 2018. Delivering the conference content will be the nationally recognized attorneys Dave Richards and Jose Martin of Richards Lindsay and Martin LLP and the Council of Educators for Students with Disabilities. Click here for more information and to see the conference agenda. “If you are judged by the company that you keep, SuccessEd is in a wonderful place," says Jim Bridges, SuccessEd CEO. “We are now into our sixth year of partnership with Dave and Jose. Their experience, expertise, and reputation in disability law and Section 504 compliance are unsurpassed in the country. By codifying this expertise into our SE 504 product, together we are helping hundreds of school districts across the country better serve their students with disabilities. And of these hundreds of districts that we serve with SE 504, none is bigger than Charlotte-Mecklenburg Schools. But more important than just their large size, CMS has demonstrated over and over that they are a thought-leader in this area and a partner in helping more and more districts across the country better serve this important student population,” added Bridges. The 504 Compliance Conference will be held in the Embassy Suites in Concord, North Carolina. For more information about the conference and to register, please click here.
If the title of this blog post takes you back to countless wasted hours watching MTV in the early 1980s, we have something in common. The Eddy Grant hit, “Electric Avenue” and the associated video, were in heavy rotation in 1983. But for four SuccessEd staffers, Electric Avenue means something completely different. That is because “Electric Avenue” was the theme of the 18th annual Region 7 Spring Fling in Longview, Texas. Last week, Christy Clark, MacMichael Henson, Stephanie Marullo, and Stacie Whitaker took a day away from their normal SuccessEd duties to volunteer at the event. The Spring Fling gives special needs children an opportunity to attend their own prom. Kids from all over East Texas came to the event dressed in their very best to dance and enjoy time with their friends. Over 600 special needs kids attended this year. We count ourselves blessed to be able to partner with so many school districts in East Texas in service to this wonderful group of kids. It is an honor to be a small part of what we hope is a big memory for them.
Working Together for our Customers SuccessEd, the innovative software provider for educators, is proud to announce an integration partnership with Texas State Billing Services (TSBS) to facilitate data sharing. “We are very excited to add Texas State Billing to the growing list of partners with whom we work to improve the special education ecosystem," says Jim Bridges, SuccessEd CEO. “Our mutual customers will appreciate the benefits that come from this data integration between our systems. TSBS has been a great partner to work with during the development of this integration and we look forward to seeing many of our customer take advantage of it,” added Bridges. “Our customers already have enough on their plates without having to worry about data entry,” says Shannon Naber, SuccessEd Product Manager for this integration. She added, “By automatically moving student demographic data from SE Manager into the TSBS system, our customers can avoid the lost time associated with re-entering data and reduce the likelihood of costly errors as well. This is an important first step in what we hope will be a line of even deeper integrations with TSBS in the future.” About SuccessEd Founded in 1994, SuccessEd is an innovative educational software provider that puts time-saving data management tools in the hands of educators. SuccessEd helps educators track compliance and services provided to students in special education, Section 504, Dyslexia, RtI, Medicaid, and ELL. SuccessEd combines the latest in technology with expert knowledge and experience. Use of our programs results in actionable data that enables continuous review of the effectiveness of implemented strategies and compliance with federal regulations. Our solutions give teachers and staff more time with students, thereby creating opportunities for every student to be successful. About [...]
(March 15, 2017 – Frisco, Texas) SuccessEd, the innovative software provider for educators, is proud to announce an integration partnership with Easy Sped, LLC, the makers of the data collection and reporting solution, Easy Sped Tracker. “SuccessEd is committed to working with our software partners to deliver the best, most productive user experience possible. Together, we can better help teachers help kids," says Jim Bridges, SuccessEd CEO. “That is why we are so excited to announce this new partnership with Easy Sped, LLC and their wonderful Easy Sped Tracker solution. Like our SuccessEd applications, Easy Sped Tracker is all about increasing compliance while saving teachers time with data reporting. Our two organizations already share many common customers and this data integration will allow us to serve them even better,” added Bridges. Kara Stone, Special Education Teacher and creator of Easy Sped Tracker said, “Our tagline is ‘Simple. Smart Reporting.’, which is exactly what SuccessEd is and does for their clients. Users of Easy Sped Tracker will automatically be provided the required services agreed to in the IEP meeting. This will alleviate the need to re-key the required student information and maintain accuracy.” Stone added, “I am excited to partner with SuccessEd. A joint focus on customer relations and efficiency makes this a natural partnership.” Anita Barsalou, Director of Product Management for SuccessEd remarks, "At SuccessEd, we are proud of the job we do in helping teachers develop the plans and services that will best satisfy the needs of their individual students. Once those plans are in place, those services must be delivered and the associated time invested must be tracked. That is what Easy Sped Tracker does so well. Now, through this important data integration, [...]
(March 2, 2017 – Frisco, Texas) SuccessEd, the innovative software provider for educators, is proud to announce a partnership with Hughes Technology, the makers of the academic and behavior analytics dashboard, HERO Smart Data. SuccessEd is now the exclusive reseller of HERO Smart Data in the state of Texas. “SuccessEd is built upon the principle of helping educators help kids," says Jim Bridges, SuccessEd CEO. “But sometimes identifying those kids that need help can be a challenge. Although many school districts are swimming in data, they too often struggle to convert it into actionable information. This is why we are so excited to partner with Hughes Technology and HERO Smart Data. Using their data dashboard and early warning system, districts will be able to identify these students earlier and address their individual needs more quickly. At the same time, districts will be able to see the broader trends developing across their campuses—potential trouble spots around discipline or disproportionality. Like each of our SuccessEd solutions, HERO Smart Data really will help educators help kids,” added Bridges. “We didn’t set out to build a new software platform,” says Harvey Hughes, CEO of Hughes Technology. “Instead, we were asked by a district to help them sort through their large volume of data in hopes of identifying kids needing intervention and support. Our response to that request was to develop what has now become HERO Smart Data. Clearly, we have been able to address an important issue in districts around the country as demand for this solution has been amazing. We are thrilled to work with SuccessEd to help us address that demand in Texas.” Rolando Ocanas, VP of Sales for SuccessEd remarks, "SuccessEd is focused on providing the [...]
Texas Council of Administrators of Special Education Conference – Summer 2015 (June 26, 2015 – Frisco, Texas) SuccessEd, the innovative software provider for educators, is excited to announce that they will be an exhibitor and conference sponsor at TCASE Interactive in Austin, Texas. The event will run from July 14th to the 16th at the JW Marriott. “We look forward to the summer TCASE conference each year," says Rolando Ocañas, SuccessEd Vice President of Sales. "TCASE Interactive represents a wonderful chance for us to visit with customers and friends, meet new people, and demonstrate the very latest in the SuccessEd product suite. Our booth will be busy the entire time and that is exactly the way we like it," Ocañas added. In addition to exhibiting in the booth, SuccessEd will be sponsoring two additional events during the conference. On the afternoon of Monday, July 13 (the day before TCASE Interactive begins), SuccessEd will be hosting their annual User Group Meeting. Also, on the evening of Wednesday, July 15, SuccessEd will be hosting a “happy hour” at Malverde on 2nd Street. Transportation to and from the Wednesday event will be provided via pedicab for those who would prefer to not make the short walk. About SuccessEd Founded in 1994, SuccessEd is an innovative educational software provider that puts time-saving data management tools in the hands of educators. SuccessEd helps educators track compliance and services provided to students in special education, Section 504, Dyslexia, RtI, Medicaid, and ELL. SuccessEd combines the latest in technology with expert knowledge and experience. Use of our programs results in actionable data that enables continuous review of the effectiveness of implemented strategies, accommodations, and methodologies, thereby creating opportunities for every student to [...]
Participating in the Special Olympics’ Unified Relay Across America (June 10, 2015 – Frisco, Texas) SuccessEd, the innovative software provider for educators, is thrilled to announce that they will be participating in the Special Olympics’ Unified Relay Across America on June 26. The event will allow team members and their families to carry the Olympic torch through Plano, Texas as it makes it way from Greece to Los Angeles, the site of the Special Olympics World Games. “We are so excited to participate in this amazing event,” says Anita Barsalou, SuccessEd Director of Product Management. “Most of us at SuccessEd began our careers working directly with children with disabilities. While we now love serving the teachers and administrators who serve those children, I think we all miss the daily interactions with the kids. Special Olympics provides a wonderful way for us to still serve these children directly. It is a blessing to be able to give a small part of our time and money to help with this great organization,” Barsalou added. Anyone interested in supporting Special Olympics and the Unified Relay Across America can donate in support of the SuccessEd team by going to: http://uraa.donordrive.com/index.cfm?fuseaction=donorDrive.team&teamID=6564 About the Special Olympics’ Unified Relay Across America Special Olympics' Unified Relay Across America is a historic event with three simultaneous torch runs, held from East Coast to West Coast, to kickoff the Special Olympics World Games in July/August 2015 in Los Angeles, CA. Unified Relay is a team based event where team members can walk, jog, run, or roll (rollerblade, skateboard, wheelchair) a segment of the course. Each team will be carrying the Flame of Hope, brought all the way to the United States from Athens, Greece. The [...]